Doug Kennedy is President of the Kennedy Training Network, Inc. the lodging industry’s best source for training programs and related support services in the topic areas of reservations sales, hospitality, and guest experience excellence. For over three decades, Doug has been a fixture on the lodging and tourism conference speaking circuit, including VRMA, FVRMA, and several VRM Intel Live events, as well as our 2020 “Virtual” Book Direct Show.
It is estimated that over 40,000 people have participated in more than 2,100 small group training workshops he has presented for hotels and vacation rental companies. Thousands worldwide read his monthly hotel, tourism and hospitality industry training articles in publications such as Hotelier Maldives, HotelNewsNow, Hotel-Online, Hotel News Resource, HTrends, HotelMarketing.com, VRM Arrivals, 4Hoteliers.com, and VRM Intel.